Contact Us
We're Here for You
Get in Touch
At Lucypaco, every pet deserves exceptional care — and so does every customer. Whether you have a question about an order, need product guidance, or simply want to share your pet's story with us, we'd love to hear from you.
Customer Support
For order inquiries, returns, product questions, or any assistance you may need, our support team is ready to help.
Response within 1–2 business days
Business & Partnerships
Interested in wholesale opportunities, brand collaborations, or media inquiries? We welcome meaningful partnerships that share our values.
Please include "Partnership Inquiry" in your subject line
Before You Write to Us
Many common questions can be answered quickly through our resources below. We recommend checking these first for the fastest resolution.
Our Commitment to You
At Lucypaco, we believe that the bond between pets and their owners is one of life's greatest joys. Our mission is to support that bond with thoughtfully curated products, transparent service, and a team that genuinely cares. When you reach out, you're not just contacting a store — you're connecting with a community that loves pets as much as you do.
— The Lucypaco Team